HMD 220: Facilitating Customer Exp
Section: 1001
| Course | Section | Credits | Instructor | Dates | Status | Call Number |
|---|---|---|---|---|---|---|
| HMD 220 | 1001 | 3 (3 max credits) | Lee Sooyeon | Jun. 9, 2025 to Jul. 11, 2025 | Open | 52605 |
Description
Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry. Focus on acquisition of the knowledge and skills necessary to co-create and manage optimal customer experiences.Prerequisites
Hospitality Management major.
Notes
This is an Internet class; refer to Canvas instructions at https://unlv.instructure.com.Summer Term registration policies are not the same as Spring and Fall. Failure to familiarize yourself with Summer Term registration policies and procedures may result in penalties. Courses must be dropped the business day prior to start date to avoid penalties. Visit the Summer Term website at summerterm.unlv.edu for complete registration and schedule information.
- Payment Deadlines:
Due Date: 6/6/2025
Last Day to Pay Late: 6/10/2025
- Drop Deadlines:
100% Refund: 6/8/2025
50% Refund: 6/13/2025
Last Day to Drop: 6/27/2025
This data is for informational purposes only. Please see for a full catalog and more information.